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Home>Store Info.>Returns/Exchanges
 

Returns/Exchanges

Returns & Exchanges of an Order


How do I change my order?

If changes or revisions are necessary to an order, email us immediately and call Customer Service at 877-657-8442 before the order has been processed/shipped. We will be glad to make changes for you.


What if my order is wrong or missing numbers, letters, or parts?

BEFORE INSTALLATION, immediately call 877-657-8442 or email us via our Contact Us page no more than 21 days after delivery of your package so we can evaluate, review, correct, and ship all missing items and/or parts if necessary.

 

Can I exchange my order?

Exchanges are accepted within 21 days of your purchase date for another product of equal or lesser value. Store credit minus a 20% re-stocking fee will apply. Shipping and taxes are not included. Please include the order number on all correspondence.


Please note that we do not issue refunds but provide store credit for future decal and vinyl purchases. This store credit will be valid up to one year after issuance. 

 

Limitations: 

. Item(s) must be returned within 21 days from the date of purchase in an unused, original condition.

. Used, applied, damaged and altered decals and/or clocks are not accepted.


. Customer Service authorization is required before exchanging items. Please call 1-877-657-8442 or email us via our "Contact Us" page. Unauthorized returns will be rejected.


. Custom decals, lettering, monograms, names, and other special orders cannot be exchanged. All customized orders are final.


. Exchanges with store credit are issued once per customer. Exchanges due to a dissatisfaction in product color or size are accepted once. A color chart must be ordered in advance if a customer is uncertain about a product color. 


. For all exchanges, shipping fees both to and from, insurance, and tracking are the responsibility of the customer. Use of a carrier that provides insurance and tracking services is required.  Trendy Wall Designs is not responsible for lost, damaged, or poorly packaged shipments and cannot accept freight collect. The tracking number on the exchanged product must be provided to Trendy Wall Designs as soon as it is shipped back.

. No exchange or store credit are given on wrong quantity of orders or products returned without customer correspondence and tracking numbers.

. No store credit or exchanges due to customer error regarding installation on how to apply the decal(s) will be given. For more information refer to our "Decal info." and "Installation" page, complete with instructions and videos. 

. Allow 2 to 3 weeks for receipt and processing of exchanges.

. Sales of all special deals and discounted item/s are final and there will be no return /exchange on large orders and orders that are verified.

. Non compliance with Trendy Wall Designs' store policy may result in decline of customer request.


Multiplex Square Wall Decals Multiplex Square Wall Decals
$11.95
Prettifying Wall Decals Prettifying Wall Decals
$19.95
Rings and Dots Wall Decals Rings and Dots Wall Decals
$9.95
Custom Wall Stripes Sample Two Custom Wall Stripes Sample Two
$24.95
Poppy Wall Decals Poppy Wall Decals
$19.95
Color Chart Color Chart
$4.95
Fancy Family, Nursery, or Business Name Initial Decal Fancy Family, Nursery, or Business Name Initial Decal
$14.95
Large Bedroom Star Stickers Large Bedroom Star Stickers
$14.95
Flying Birds Wall Decals Flying Birds Wall Decals
$9.95
Cool Polka Dots Wall Art Design Cool Polka Dots Wall Art Design
$9.95
Elegant Design Wall Decals Elegant Design Wall Decals
$14.95
Cool Flower Wall Decals Cool Flower Wall Decals
$19.95
Ink Splash Wall Decals Ink Splash Wall Decals
$14.95
Little Bird Sticker Decals Little Bird Sticker Decals
$11.95
Retro Rings Wall Decals Retro Rings Wall Decals
$11.95
Contemporary Branch Flowers Vinyl Wall Decal Contemporary Branch Flowers Vinyl Wall Decal
$24.95
Ink Splash Wall Decals Ink Splash Wall Decals
$14.95
Interior Branch Wall Decal Interior Branch Wall Decal
$24.95
Always Kiss Me Goodnight Wall Quote Always Kiss Me Goodnight Wall Quote
$12.95
Bamboo Tree Wall Decal Bamboo Tree Wall Decal
$19.95
Contemporary Rings & Dots Wall Decals Contemporary Rings & Dots Wall Decals
$11.95
Puzzle Piece Wall Decals Puzzle Piece Wall Decals
$9.95
Picture Frame Family Tree Wall Art Picture Frame Family Tree Wall Art
$99.95
Turtle Kit Wall Decal Stickers Turtle Kit Wall Decal Stickers
$19.95
Big Initial Name Wall Decal Big Initial Name Wall Decal
$14.95
Circling Dots Wall Decals Circling Dots Wall Decals
$19.95
Customize Two Fonts Vinyl Decal Customize Two Fonts Vinyl Decal
$34.95
Border Wall Applique Border Wall Applique
$14.95
Fauna Wall Decals Fauna Wall Decals
$14.95
 $4.95 - $25
 $25 - $50
 Over $50