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Home>Store Info.>Returns/Exchanges
 

Returns/Exchanges

Returns & Exchanges of an Order


How do I change my order?

If changes or revisions are necessary to an order, email us immediately and call Customer Service at 877-657-8442 before the order has been processed/shipped. We will be glad to make changes for you.


What if my order is wrong or missing numbers, letters, or parts?

BEFORE INSTALLATION, immediately call 877-657-8442 or email us via our Contact Us page no more than 21 days after delivery of your package so we can evaluate, review, correct, and ship all missing items and/or parts if necessary.

 

Can I exchange my order?

Exchanges are accepted within 21 days of your purchase date for another product of equal or lesser value. Store credit minus a 20% re-stocking fee will apply. Shipping and taxes are not included. Please include the order number on all correspondence.


Please note that we do not issue refunds but provide store credit for future decal and vinyl purchases. This store credit will be valid up to one year after issuance. 

 

Limitations: 

. Item(s) must be returned within 21 days from the date of purchase in an unused, original condition.

. Used, applied, damaged and altered decals and/or clocks are not accepted.


. Customer Service authorization is required before exchanging items. Please call 1-877-657-8442 or email us via our "Contact Us" page. Unauthorized returns will be rejected.


. Custom decals, lettering, monograms, names, and other special orders cannot be exchanged. All customized orders are final.


. Exchanges with store credit are issued once per customer. Exchanges due to a dissatisfaction in product color or size are accepted once. A color chart must be ordered in advance if a customer is uncertain about a product color. 


. For all exchanges, shipping fees both to and from, insurance, and tracking are the responsibility of the customer. Use of a carrier that provides insurance and tracking services is required.  Trendy Wall Designs is not responsible for lost, damaged, or poorly packaged shipments and cannot accept freight collect. The tracking number on the exchanged product must be provided to Trendy Wall Designs as soon as it is shipped back.

. No exchange or store credit are given on wrong quantity of orders or products returned without customer correspondence and tracking numbers.

. No store credit or exchanges due to customer error regarding installation on how to apply the decal(s) will be given. For more information refer to our "Decal info." and "Installation" page, complete with instructions and videos. 

. Allow 2 to 3 weeks for receipt and processing of exchanges.

. Sales of all special deals and discounted item/s are final and there will be no return /exchange on large orders and orders that are verified.

. Non compliance with Trendy Wall Designs' store policy may result in decline of customer request.


Prettifying Wall Decals Prettifying Wall Decals
$19.95
Multiplex Square Wall Decals Multiplex Square Wall Decals
$11.95
Thick Rings & Dots Vinyl Wall Art Thick Rings & Dots Vinyl Wall Art
$11.95
Custom Wall Stripes Sample Two Custom Wall Stripes Sample Two
$24.95
Little Bird Sticker Decals Little Bird Sticker Decals
$11.95
Polka Dots Wall Decals Polka Dots Wall Decals
$9.95
Dandelion Wall Decal Dandelion Wall Decal
$19.95
Ink Splash Wall Decals Ink Splash Wall Decals
$14.95
Color Chart Color Chart
$4.95
Rings and Dots Wall Decals Rings and Dots Wall Decals
$9.95
Custom Wall Stripes Sample (Five) Custom Wall Stripes Sample (Five)
$24.95
Direction Compass Decal Direction Compass Decal
$14.95
Elegant Design Wall Decals Elegant Design Wall Decals
$14.95
Flying Birds Wall Decals Flying Birds Wall Decals
$9.95
Poppy Wall Decals Poppy Wall Decals
$19.95
Bamboo Tree Wall Decal Bamboo Tree Wall Decal
$19.95
Exotic Flower Wall Decal Exotic Flower Wall Decal
$19.95
Damask Wall Accent Stickers Damask Wall Accent Stickers
$19.95
Interior Branch Wall Decal Interior Branch Wall Decal
$24.95
RE: Nathan D. Etsy- S97 Black - 4 RE: Nathan D. Etsy- S97 Black - 4" tall
$14.95
Bedroom Stars Wall Decals Bedroom Stars Wall Decals
$11.95
Cat and Mouse Vinyl Decal Stickers Cat and Mouse Vinyl Decal Stickers
$7.95
Contemporary Branch Flowers Vinyl Wall Decal Contemporary Branch Flowers Vinyl Wall Decal
$24.95
Decreasing Dots Vinyl Decal Stickers Decreasing Dots Vinyl Decal Stickers
$11.95
Hummingbirds And Flowers Decals Hummingbirds And Flowers Decals
$14.95
In This House Wall Decal In This House Wall Decal
$24.95
Electrocuted Guy Outlet Decal Sticker Electrocuted Guy Outlet Decal Sticker
$7.95
Fancy Family, Nursery, or Business Name Initial Decal Fancy Family, Nursery, or Business Name Initial Decal
$14.95
Large Bedroom Star Stickers Large Bedroom Star Stickers
$14.95
 $4.95 - $25
 $25 - $50
 Over $50